Shipping
Orders ship from British Columbia, Canada. Most merch and vinyl leave within 2–4 business days. You will receive tracking when the parcel is scanned.
- Domestic Canada: $8 CAD tracked · typically 3–7 business days after dispatch.
- United States: $14 CAD tracked · typically 5–12 business days after dispatch.
We currently ship physical orders to Canada and the United States only. Choose a rate at Stripe Checkout. Digital purchases are sold on Bandcamp and delivered instantly — no shipping applies.
Packaging
Vinyl ships in protective mailers with corner protection. Apparel is folded and bagged. We pack light and carefully — the goal is the record arriving the way it left.
Returns
Unopened merch and sealed vinyl may be returned within 14 days of delivery for a refund of the item price. Return shipping is the buyer’s responsibility unless the item arrived damaged or incorrect.
Opened vinyl and worn apparel cannot be returned except for manufacturing defects. Digital downloads are non-refundable once delivered.
To start a return, email charlie@clubcopy.ca with your order number and reason.
Damaged or lost
If a parcel arrives damaged, photograph the outer packaging and the item and contact us within 7 days. We will replace or refund at our discretion. Lost packages with active tracking are investigated with the carrier before a replacement is issued.
Authenticity
Everything sold in the Club Copy shop is produced or pressed for the label. Release numbers (CC00x) identify each title in the library.
